Welcome to your New Mobile and Online Banking Experience!
Small Business Bank is excited to present our new and improved banking tools to help you get the most from your banking services.
What you need to do next:
- If you currently have a debit card on your SBB account, you should have received a new card in the mail with a separate letter that included your new PIN. Follow the instructions on the card or the blue insert that came with your card to activate it. Once you activate your card, you can begin using it.
- Register for banking services. You can register your account in online banking or the mobile banking app; your user name and password will be the same for both mobile and online banking. For online banking, go to www.smallbusinessbank.com and select the login button in the upper right corner to access the new online banking website. Be sure to replace this bookmark if you have a bookmark for your login.
- Reschedule recurring or scheduled payments. If you had recurring payments set up previously or had a payment that was scheduled after April 17th, you will need to input those payments in the new Bill Pay system.
- Delete the old mobile app from your device. Once you delete the old app, download the new mobile banking app from the App Store or from Google Play. You must have the new mobile banking app in order to log in to banking services on your mobile device.
New and improved mobile and online banking experience
With our new technology provider, we are excited to be able to offer several new features and enhancements for other features you currently use today. Below are some of the improvements you will enjoy in the new banking platforms:
- Universal login credentials across both mobile and online platforms for easier access to your account.
- Expanded functionality in the online banking experience.
- Implementation of an integrated Bill Pay solution for improved payment management. Search for your payees in the Bill Pay network or add and maintain your payees from your account for one-time or recurring payments.
- A new debit card platform with real-time processing and contactless cards with RDFI technology. You can manage your card easily through your account login, including setting alerts and freezing and unfreezing your card.
- Integration with Quicken and Quickbooks for a seamless interface from your Bank account to your financial reports.
- Ability to enable text banking for your account(s).
- A new mobile deposit capture platform for an improved mobile check deposit experience.
We appreciate the opportunity to serve your financial needs and are pleased to be able to offer a new, enhanced experience for your mobile and online banking services
